FAQ Topic Navigation

About Guam

Service FAQ

About Guam

Where America's Day Begins

As the United States' westernmost territory, Guam is where America's day begins. Guam, the largest and southernmost of the Mariana Islands chain, has a unique and complex cultural history. Guam is as well known for its strategic military and economic position between Asia and the North American continent. Guam is also the place to go if you are looking to experience water sports such as Scuba Diving, Jet Skiing, Parasailing and more!

What is ‘Hafa Adai’?

Hafa Adai (pronounced HALF A DAY) is "Hello" in Chamorro, the native language of Guam and the islands of the Northern Marianas. It's basically used the same way as the word "Aloha" in the Hawaiian Islands.

What does ‘Si Yu’os Ma’åse’ mean?

It means ‘Thank You’ in Chamorro.

Where is Guam?

From a distance perspective, Guam is located approximately 6,000 miles from San Francisco, CA; 3,800 miles west of Honolulu, Hawaii; 1,500 miles south of Japan; 1,596 miles east from the Philippines; 2,026 miles east of Hong Kong; and 1,922 miles east of Shanghai.

What is the capital of Guam?

Hagatna (or Agana).

What is Guam's political status?

Guam is an organized, unincorporated territory of the United States. It is headed by a Governor, 15 senators form the Guam Legislature and Congressional Delegate Madeleine Z. Bordallo represents Guam in the U.S. House of Representatives in a non-voting capacity.

What is Guam’s population and what are the cultural mix of its People?

The population of Guam is 159,358 as per the 2010 Census. The primary ethnic groups are Chamorro (37%), Filipino (26%), Pacific Islanders (7%), Caucasian (6%) and other Asian ethnicities including Japanese, Korean and Chinese (2%). Eighty-five percent of the population is Roman Catholic; the other 15 percent range from Presbyterian, Buddhist, Jehovah’s Witness, Seventh Day Adventist, Iglesia Ni Cristo (Church of Christ) and others.

What is the climate on Guam?

Guam has a tropical marine climate and the weather is hot and humid with minimal seasonal variations. The island experiences 2 seasons – dry season in the first half of the year and rainy season from July through December.

What is Guam's language?

English and Chamorro are the official languages of Guam. Many other dialects and languages are used due to Guam’s cultural, racial and ethnic diversities.

What activities does Guam offer?

The warm and hospitable Guamanians are proud of their culture, fine sandy beaches, clear blue ocean water and skies, good food and shopping … just some of the reasons why millions of tourists make Guam their travel choice and destination. The water sports enthusiasts can enjoy swimming, windsurfing, kayaking, snorkeling, jet skiing, kite boarding, parasailing and diving. Adventure seekers and fitness aficionados can join Boonie Stompers and other hikes, Guam Running Club and numerous other weekend run events, biking and triathlon events, play on picturesque golf courses, tandem skydiving for the ‘daredevils’ and many other sporting activities. After a tiring day of sports, you can rest and pamper yourselves at one of Guam’s spas or take a shopping trip through high end shops at the T-Galleria Duty Free Shopping, Tumon Sands Plaza and The Plaza, or check out other exciting shopping venues at the Micronesia Mall, Kmart, the Guam Premier Outlets or the Agana Shopping Center and search for great bargains and deals.

Where can I get more information about Guam?

Guam Visitors Bureau (GVB) - You can check out GVB’s official website at www.visitguam.com for exciting Things To do in their Guam Events Calendar, interesting insights, history and information on the Chamorro Culture, Where To Stay and other useful information. You can also find GVB on Twitter, Facebook and YouTube. You can also get more facts and information about Guam on Guampedia at their website www.guampedia.com

Service FAQ

How do I contact Guam Prepaid?

You may leave us a message in our Contact Us page or send us an email at info@guamprepaid.com.

What is Guam Prepaid Service and how does it work?

Guam Prepaid aims to provide the utmost convenience for travelers to Guam for their wireless communication and internet connection while on island. It offers options of Prepaid SIM and Rental MiFi with features that allow freedom and flexibility for its users.

If you would like to know how ordering works, please check out our how to order page

What is your Prepaid SIM and MiFi rental coverage like?

For more information, please check out our coverage page.

Getting Started / Product and Device Setup

Please check out our getting started guide.

Can you briefly describe each option mentioned?

The Prepaid SIM is a self-activating SIM and Prepaid service with no hassle. For 5 days, it comes with Unlimited Local Calling, Local Texting, Nationwide US Calling and Unlimited plans for high-speed 4G data. The Rental MiFi provides cost-effective and likewise convenient ways to quickly get a device and choose from available plans.

Who is Guam Prepaid for?

Guam Prepaid is for tourists and visitors, business travelers, Military on training, short term or long term tour of duty assignment on Guam. In short, anybody on Guam who wants the simplicity and flexibility of a good Prepaid communications and data service.

How much does it cost?

Please check out the price of freedom

What are the features of the Prepaid SIM?

  1. Instant/Self-Activating
  2. Unlimited Local Calling
  3. Unlimited Local Texting
  4. Unlimited Nationwide US Calling
  5. Unlimited High-speed 4G Data

What does “Self-Activating” for the Prepaid SIM mean?

The Prepaid SIM is activated just by inserting the SIM into a compatible phone (1900 Mhz WCDMA / HSPA+ frequency band not SIM locked to networks other than our provider iConnect Advanced) and making a first time balance inquiry.

How is the speed and quality of the high-speed 4G data?

Our high-speed 4G broadband data service provides a faster way of connecting to the internet through an all-new world-class Alcatel-Lucent network. The network was built from the ground up by Alcatel-Lucent using the same equipment standards as Verizon and AT&T in the U.S. With download speeds of up to 21 Mbps and uploads up to 5 Mbps, it’s as much as 10 times faster than 3G. Register to our Unlimited Data plans and avoid getting bill shocked from data overage charges and roaming fees that can run in the hundreds or thousands of dollars.

What is an Ultra-SIM?

Pre-cut Mini, Micro and Nano SIM size options are all available on the Ultra-SIM card that we provide with our Prepaid and Rental devices and services. Our Ultra-SIM provides the utmost flexibility and takes the guesswork and inconvenience out of making sure you have the right SIM card size for your phone, smartphone or device.

What are the features of the Rental MiFi?

  1. Fast High-Speed 4G LTE Data
  2. Unlimited Data
  3. Connection for up to 10 Devices
  4. Flexible Rental Plans
  5. Portable / Handy

What does LTE mean?

LTE stand for Long Term Evolution and is the new global standard for high-speed data for mobile devices. Operating in the 700 Mhz spectrum, our Alcatel-Lucent LTE network provides better coverage and in-building penetration advantages over other networks on higher frequency bands. Our system uses 128-bit encryption and is extremely secure. Now you can shop online and use your device for banking with confidence.

Can you really share access up to 10 devices?

The Unite MiFi device can connect up to 10 devices with up to 10 hours of battery life, depending on type of usage. The 2.8” touchscreen display device also has a farther WiFi range than ordinary mini portable devices. It’s a great solution for instant broadband internet connection for work or play while living in Guam or just visiting our beautiful island paradise.

How soon and how do you get it upon arrival on Guam?

Upon arrival in Guam, there will be a package containing your device or SIM card in the hotel front desk where you indicated your stay to be in.

What do I do if I plan to stay longer?

If you plan to stay longer than 7 days, please contact us through our contact form or call +1 (671) 888-8888.